they/them

Meet Peaches

Operations & Program Leader | Systems Strategist | Community Impact

Remote · Open to relocation

Portrait of Peaches Berzins

Step into my world

As a Strategic Operations and Program Leader with 10+ years of experience driving efficiency, scaling systems, and leading cross-functional teams I've experienced a wide variety of challenges in the workplace. I have a proven ability to unify fragmented tools and teams that have scaled into build national networks, and deliver measurable results — from 40% faster onboarding to accelerated patient access in health outcomes.

A unique value add to your team is my beginings of community building and engagement. At 14 years old I took a strong interest in my community and how I could help make the experiences of my peers better which evolved into watching my impact reach 10,000s of young people throughout my home state of Colorado. That mental and physical proximity to seeing how performance, inclusive design, and proper planning can change decaying systems and transform lives shapes my approach to all work I do.

When I'm not transforming systems and improving your revenue or customer satisfaction scores, you'll find me engaged in local community efforts to build a better world, playing with makeup to craft impractical glamour to go get a burger, investing in my knowledge base with courses and reading. Oh, and hanging out with my dog Gastby lol.

Tools & strengths

Filter by category to see where I focus — from systems and strategy to community impact.

  • Salesforce Administrator
  • Salesforce - Platform Builder
  • Salesforce - Experience Cloud
  • Salesforce - Service Cloud
  • Jira
  • Asana
  • Confluence
  • G-suite
  • Hubspot
  • Direct Team Management
  • Operations Strategy
  • Project Management
  • Agile
  • Cross-Functional Leadership
  • Process Improvement
  • Data-Driven Decision Making
  • Workshop Facilitation
  • Budget & Grant Management
  • Public Speaking
  • Fundraising
  • Lead clinical research recruiter for the first FDA approved injectable version of PrEP (pre exposure prophylaxis)
  • Directed 5 years of LGBTQQIA+ youth summer camps
  • Presented at 30+ conferences and panels
  • retired drag artist and performer
  • Departmental Retreats
  • Mentorship
  • Cross-functional Leadership

Experience

A snapshot of roles where I've delivered meaningful work — expand any card for highlights.

Program & Operations Lead

Verana Health · Remote

2023 — 2026

Led Salesforce adoption across GTM and operations, aligning platform use with business goals and driving 60% adoption in 90 days through cross-functional collaboration with Product, Engineering, and leadership.

  • Designed scalable workflows, training, and Confluence resources that unified teams and reduced onboarding time by 40%.
  • Served as voice of the user, delivering feedback that shaped product improvements and informed renewal strategies with data-driven success stories.
SalesforceConfluenceJiraAsana

Site Project Coordinator

Verana Health · Remote

2022 — 2023

Unified fragmented tools (Salesforce, Jira, spreadsheets, Asana) into a single source of truth, creating scalable workflows, documentation, and training that improved efficiency and data accuracy across clinical research department.

Director of Youth Programming

Seen · Denver, CO

2020 — 2021

Designed and implemented inclusive programming through an innovative hybrid strategy, increasing youth engagement by 50% and expanding access to underserved communities.

Program Coordinator

Children's Hospital Colorado · Denver, CO

2015 — 2020

Developed and delivered scalable HIV education and prevention training, presenting at 15+ national conferences and 30+ community sessions, while leading digital outreach and youth engagement initiatives.

Youth Program Lead

Rainbow Alley / The Center · Denver, CO

2012 — 2015

Rebuilt and led the entire youth program from the ground up, significantly increasing participation and volunteer engagement while fostering a safe, inclusive community for LGBTQ+ youth.

Connect

Find me around the web, or send an email anytime.

hello@peachesberzins.lol